Terms of service

Terms of Service

Welcome to Nutvella, an online store operated by Boulder Ridge Commerce LLC.

By using our website or placing an order, you agree to these Terms of Service.

Customer Information

Customers are responsible for providing accurate and complete:

  • Contact information.
  • Billing information.
  • Shipping information.
  • Payment information.

Incorrect information may result in processing or delivery delays.

Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, prices, and availability.

Minor differences may occur due to:

  • Screen settings.
  • Manufacturing variations.
  • Packaging updates.
  • Supplier changes.
  • Product improvements.

Pricing

Product prices may change when necessary.

Applicable shipping charges, discounts, taxes, and other fees will be displayed during checkout where relevant.

Orders

Orders may be reviewed before fulfillment.

We reserve the right to decline, limit, or cancel an order for legitimate reasons, including:

  • Payment authorization problems.
  • Suspected fraudulent activity.
  • Inventory shortages.
  • Pricing errors.
  • Incorrect customer information.
  • Technical or security concerns.

If an order is canceled after payment has been collected, an appropriate refund will be processed.

Shipping

Current shipping options include:

Express Shipping
Estimated delivery: 5–8 business days
Fee: $18.00

Standard Shipping
Estimated delivery: 8–20 business days
Fee: $8.00

Qualifying orders of $59 or more receive free Standard Shipping.

Returns and Refunds

Returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy.

Prohibited Uses

You may not:

  • Use the website for unlawful purposes.
  • Submit fraudulent information.
  • Attempt unauthorized system access.
  • Introduce malicious software.
  • Interfere with website security or functionality.
  • Violate applicable intellectual property rights.

Intellectual Property

Original website content owned by or licensed to Boulder Ridge Commerce LLC may be protected by applicable copyright, trademark, and other intellectual property laws.

Third-Party Services

Our store may use independent third-party providers, including Shopify, payment processors, shipping carriers, and technology providers.

Those providers operate under their own terms and policies.

Consumer Rights

Nothing in these Terms is intended to remove rights that cannot legally be excluded under applicable consumer protection laws.